Case Studies | MBA Group

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Case studies

Real outcomes for real challenges, driven by people and delivered by technology.

Featured

Reaching Every Customer, Building Trust That Lasts

Power NI is Northern Ireland's largest electricity supplier and the only regulated supplier in the region. Operating under strict regulatory oversight, Power NI places exceptional importance on customer loyalty, long-term relationships, and trust.

How a Personalised Year in Review Turning Platform Data into Member Pride

Wealth Management

Closing the Communication Gap in a Digital-First World

Financial Services

A New Standard for Automotive Customer Retention

Financial Services

Mobilize Cuts Calls by 35%

Marketing Automation Made Meaningful

Building Society

Modernising Mutuals

Future Proofing Pensions

Building Society

Making Mutuals Meaningful

Seamless Billing, Simplified Communication

Transforming Client Onboarding with Devoteam’s AI Expertise

Seamless Transition & Scalable Excellence

Financial Services

Reawakening Relationships, Retaining Revenue

Driving Retention Through Behaviour-Led Customer Journeys

Intelligent Customer Service That Builds Confidence

AI Video at Scale for a Leading Pension Provider

Financial Services

Scalable Brand Imagery Through AI

Solving Pension Engagement at Scale: Personalised Video Approach

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