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The AI Opportunity Hiding in Customer Communications: A Developers Insight
To explore where the industry is heading, we spoke to João Castro, Senior Developer at MBA Group. Working at the forefront of product development gives him a unique perspective on how technology is changing customer communications.
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Lost in Translation: The Business Case for Clearer Financial Communication
Hosted in partnership with The Financial Services Forum, this panel brought together voices from pensions, marketing, creative, and AI to ask why the industry still struggles to communicate clearly, and what needs to change.
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The Printing Charity Awards MBA Group’s Rising Stars for 2026
We’re proud to announce that two members of our MBA Group team have been awarded 2026 Rising Stars by the Printing Charity, Lisa Shepherd and Patryk Bebech.
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The Hidden Cost of Jargon-Heavy Pension Communications
Our new Pensions Playbook, Speaking Their Language, examines how pension providers can build trust, improve engagement, and create communications that members actually respond to.
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The Return on Loyalty: Why Brands Need to Show It First
We brought together senior leaders from Smarty Mobile, Confused.com, So Energy, and the DMA for a panel event exploring why loyalty is eroding, what the data reveals about the cost of this crisis, and why, if brands want true loyalty from their customers, they need to show it first.
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RCS Mobile Messaging: Richer Messages with Better Results
We’re marking the arrival of something exciting to our mobile messaging offering: Rich Communication Services (RCS). So, what is RCS, how does it work in practice, and why does it represent such a significant step forward for businesses looking to drive growth through mobile messaging?
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